
Frequently Asked Questions
Common purchase queries answered
Orders and Shipping
We usually deliver within 3-5 business days in USA, UK & CANADA and for other countries 7-10 days. But due to current pandemic situation our delivery time may vary.
You can easily sign up using your name and email id on which you want to receive all your order details.
While placing an order you have the option to put your shipping or delivery address. If you already placed the order and want to change your address and other contact details then you can reach us by our email or contact number.
We will provide the tracking information on the email you have provided within 1-2 business days after the order is placed. So, make sure to provide a working email id.
No, we use PayPal and Stripe for taking payments on our website, they do not disclose the card details and other information. Your details are completely safe as they are a very trusted source for sending and receiving payments.
Right now we are not charging any sales tax but later on, we will. We will update such information on our website when we will start charging sales taxes in the future.
Yes, we ship our products globally. However, the delivery time varies depending on your country of residence.
Yes, it will come nicely packed in one package.
If you need to swap an item
Returns and Exchanges
We accept returns within 14 days after the product is delivered to you.
In this case, just inform us within 2-3 days after you received the product.
In this case, just inform us within 2-3 days after you received the product.
1611 Pomona Road, Building BCorona, CA 92880 Tel: +1 281 819 7875
You can visit our contact us page to get in touch with. We are also active on our social media platforms, so you can also reach us via them.
You have to contact us via email or call within 1 -2 business days, so we can take prompt action on it.
Yes, you can but only within 1 day after the order is placed. Once it is shipped, we will not be able to cancel it.
Yes, you can. Just send us the product code or link of that product which you want to pre-order.